Terms & Conditions
Portia and Scarlet have made every effort to display as accurately as possible the colours of our products appearing on our website. However, as computer monitors, phones, and ipads vary, we cannot guarantee you monitors or phone screens display of any colour will be completely accurate.
Every effort has been made to ensure the information contained on the Website is correct and accurate, however Portia and Scarlett makes no warranty or guarantee as the accuracy, comprehensiveness, or correctness of any products on the Website, and provides all products on an "as is" basis. If you do notice a mistake, please do let us know and we will change it.
Portia and Scarlett, including our directors, partners, shareholders, employees and other thrid parties associated with running the Website is not liable to the maximum extent permitted by law to you or anyone else for any loss of income, profit, contracts, goodwill or financial loss or damage without limitation suffered as a result of negligence or otherwise arising in connection with use of this web site or the products sold on it.
To the extent permitted by law, Portia and Scarlett liability for breach of any implied warranty or condition which cannot be excluded is limited to the supply of the products again or the payment of the cost of having products supplied again.
This website is the copyright property of Portia and Scarlett and its directors and parent company, The PAS Group. The Website content is protected by Australian and international copyright and trade mark laws. You must not adapt, reproduce, store, distribute, transmit, print, display, publish or create derivative works from any part of this website or commercialise any information, products or services in any way except as expressly provided for on the website or expressly authorised in writing by Portia and Scarlett.
You may store a reproduction of the content on the Website on your local computer for the sole purpose of viewing the content; and print hard copies of the content for the sole purpose of viewing and purchasing products but not for any other use, including commercial use.
Returns and Replacements
You can view our full returns policy online here
Returning an Item:
If you intend to return your dress, please contact us immediately by emailing firstname.lastname@example.org You will be issued a Return Authorisation Number and a Return Form to send back with your dress within 14 days of your delivery date.
*Custom made orders includes custom sizes, custom colours and custom styles that are made especially for you and are not ordinarily offered for sale. Custom made orders also include specific Designers, as stated on our retruns page.
This web site may contain links to other web sites that may be of relevance. Links on this website are provided for convenience only and may not remain current. You acknowledge that we are not responsible for the operation of content located on or through any such other websites.
If you breach any of these terms and conditions set above, Portia and Scarlett reserves the right to suspend or terminate your account at any time without prior notice to you. If your account is suspended or terminated, you will not be able to access the Website or its services. If you are awaiting delivery of products, Portia and Scarlett reserves the right to cancel your order and refund your original method of payment minus any losses incurred by Portia and Scarlett caused by the breach of our terms and conditions.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
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We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.